Returns & Exchanges

At Plantex Connect, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery.

1

Initiate Your Request

Log into your account portal and select the items you wish to return or exchange to receive a unique RMA number.

2

Prepare the Package

Place the unworn garments with original tags attached into the reusable shipping bag and include the printed return slip inside.

3

Ship It Back

Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the items, we will process your refund or ship your exchange size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing